contact us

CPS Graphics
Red Bank House
43 Red Bank
M4 4HF

Tel: 0161 832 9510
Fax: 0161 832 1276

Twitter: @cpsdigital
Facebook: /cpsdigital


contact us

Contact Photographic Services Ltd



  1. These Terms and Conditions apply to all goods supplied and/or work done by Contact Photographic Services Ltd (“the Company”) and override any terms and conditions referred to by the Customer

whether in negotiations or otherwise. In these Terms and Conditions “the Goods” means the goods and/or services the subject of the Contract between the Company and the Customer

and “the Customer” means the person, firm or company purchasing the Goods. Each delivery of Goods shall be deemed to be a separate Contract to which these Terms and Conditions

shall apply.

  1. No stipulation, representation or warranty made or attempted to be made at any time by either party to the Contract or by any person on behalf of such party shall vary, modify or

counteract these Terms and Conditions. No variation in these Terms and Conditions shall be valid unless made in writing under the hand of a Director of the Company. In the event that

any part or parts of these conditions are held to be invalid such invalidity shall not alter the validity of any other part or parts of the same and each Clause and each Sub-Clause shall

be capable of independent existence.

  1. The Customer agrees to enter into the Contract in the course of its business and not as a consumer.


  1. Any quotation by the Company shall be valid for acceptance for 30 days and if not accepted within this period shall be deemed to be withdrawn. Quotations will not be given for work

based on rough sketches or layouts where the Company will give approximate estimates only. Quotations are based on current production costs and are subject to variation on or after

acceptance to meet any recognised rise or fall in such costs.

  1. Prices are calculated on the basis of production costs of average commercial work. Reproductions involving additional work are charged extra. Quotations allow for one proofing only.

Faults revealed will be corrected but additional proofings will be charged.

  1. VAT shall be paid by the Customer at the rate prevailing at the date of invoice.
  2. The Company reserves the rights to sub-contract work and where the quotation given includes an estimate or reserve in respect of the costs of a sub-contractor such estimate or reserve

whilst given in good faith is subject to formal confirmation and will not be binding upon the Company unless and until ratified by the sub-contractor.


  1. Payment shall be made at the Company’s business address and are due 30 days after invoice. The Company reserves the right to charge and be paid interest on all sums due from

the Customer at the rate of 5% above Barclays Bank plc base lending rate (for the time being) from the date upon which payment is due until the date upon which it is received as well

after as before judgement. Invoices are payable in full without set-off retention or counterclaim. The Company reserves the right to invoice goods whether other goods remain outstanding

or not.

  1. In the event of the Company incurring additional expense not provided for in any quotation as a result of the occurrence of any of the following, such additional expense shall be added

to the price,

(a) variation and/or alteration of instructions and/or details and/or a failure by the Customer or its representative to provide the same.

(b) the price is subject to delivery charges applied at prevailing rate.


  1. Time for delivery is stated as accurately as possible but is not guaranteed and is subject to extension to cover delays caused by events beyond the Company’s control. In no case shall

time be the essence of the Contract.

  1. Contracts and deliveries may be suspended in the event of any strike, lock-out, trade dispute, fire, tempest, breakdown, accident, riot, theft, crime, civil disturbance, war, force majeure

or other occurrence preventing or retarding the processing or delivery of the Goods and no responsibility shall attach to the Company for any delay, default, loss or damage due to any

of these causes or for any damage in transit or at the works of the Company or to any other cause beyond the control of the Company whether in respect of contracts or deliveries or the

safe custody or articles deposited with the Company. If the Customer desires to be protected against the risks specified in this Clause or any of them the Customer shall on or before the

date of the Contract request the Company to be protected accordingly and shall pay the premium payable on any policy to be affected in consequence.


  1. Every care is taken in the preparation of the Goods but it is the responsibility of the Customer to check them immediately upon receipt to ensure that they comply with the Customer’s

instructions in every respect. No responsibility will be accepted for errors in proofs or plates passed by the Customer. If the Customer alleges that the Goods do not conform to the

Customer’s order whether as to content, quality or quantity the Customer shall notify the company within three working days of delivery by letter, or facsimile transmission of such

allegation and the failure to make such notification shall be deemed to be conclusive evidence of the conformity of the Goods to the Customer’s order in every respect.

  1. The Company’s liability for defects in the goods shall be limited to the replacement by the Company of the goods at no cost to the Customer, PROVIDED THAT such defect is notified in

accordance with Clause 12 hereof. The Company shall not be liable for consequential loss or damage of whatever nature arising out of such defects.

  1. In any event the liability of the Company for defects in the Goods shall be limited to a sum equivalent to the invoice price of the goods in respect of which any claim is made against

the Company.

  1. In the event of the Company requiring increased cover against the risk of any loss in excess of the limitations of liability contained herein or cover against consequential loss or damage,

the Company will be pleased to submit a revised price for the goods provided that the Customer’s requirement is indicated in writing on or before the date of the Contract.

  1. Originals supplied as colour separated drawings or tracings whether ordered as a set or not will not be guaranteed for accurate register.
  2. Should delivery of the goods be required in less than the normal time requisite for their proper production every effort will be made to secure freedom from defects but reasonable

allowance shall be made by the Customer in such cases.


  1. Contact Photographic Services Ltd retains the right to use any work produced for its Customers in any advertising material to promote the Company or any of its products with prior consent.


  1. The risk in the goods shall pass to the Buyer upon delivery. Where the goods are collected by or on behalf of the Buyer or its agents from the premises of the Seller, the risk shall pass

to the Buyer at the time the goods are handed over to the Buyer or its agents.

  1. The property in the goods shall not pass to the Purchaser until they have been paid for in full. If nevertheless, the Buyer sells the goods before they have been paid for in full, the

Customer shall hold the proceeds of such sale (or, where the Customer has made partial payment to the Seller for the goods, such of the proceeds as are equal to the sum remaining

due from the Customer to the Seller for the goods) on trust for the Seller.


  1. All film work and computer discs produced or originated during the course of production of the Goods shall remain the property of the Company who reserves the right to dispose of the

same three months after completion of the order. At the request of the Customer this period may be extended and a charge will be made for this service on a monthly basis. Whilst every

care is taken to keep these materials in good condition the Company accepts no liability for damage or loss of any kind. The Company shall be prepared to negotiate with the Customer

for the sale of such materials at any time during the period mentioned in this clause.


  1. In respect of property left in the Company’s possession for purposes other than for storage, unless otherwise requested by the Customer and accepted by the Company, the Company’s

liability for loss of or damage to Customer’s property will be limited to the lesser of:

(a) the value of the Goods actually lost or damaged; or

(b) the cost of repairing any damage; or

(c) £250 per item subject to a total limit of £1,000 for all property held by the Company on behalf of each Customer.

  1. In respect of property left in the Company’s possession for storage, the Company accepts no liability for any loss of or damage to such property unless the Customer has given written

instructions requiring such property to be retained and has paid a storage charge. If the Customer has given written instructions requiring such property to be retained and has paid a

storage charge, unless otherwise requested by the Customer and accepted by the Company, the Company’s liability for loss of or damage to Customer’s property will be limited to the

lesser of:

(a) the value of the Goods actually lost or damaged; or

(b) the cost of repairing any damage; or

(c) £250 per item subject to a total limit of £1,000 for all property held by the Company on behalf of each Customer.


  1. The Customer agrees with the Company that the Customer does not and will not require the Company to reproduce any matter which is or may be libellous or illegal or render the

Company liable to any legal proceedings whether civil or criminal and the Company shall be at liberty at any time to discontinue work if in the Company’s opinion such work may come

within these categories. In such circumstances the Customer shall be liable to pay the Company for the work carried out prior to the date of discontinuance. In the event of a breach

by the Customer of the obligations in this Clause contained the Customer will immediately upon demand indemnify the Company against all losses, damages, costs and expenses

sustained by the Company through the Customer’s default in respect of these matters.


  1. The Contract shall be governed by English Law and by the jurisdiction of the English Courts.


  1. Any claim must be made within three days of delivery beyond which period no claim can be entertained.


  1. Where at the request of our clients we are asked to forward either by Postal, Rail or Air Freightage, products of this Company, an appropriate charge will be rendered for this service.

Whilst every reasonable precaution will be taken to ensure accuracy of despatch, no claims will be accepted by Contact Photographic Services Ltd in the event of damage to or non-delivery of goods by

whichever means of Freighting have been used, and after they have left these premises. Any additional work undertaken to replace lost or damaged goods must be the onus of the

customer receiving this service.





We are committed to protecting your privacy.

First things first – your privacy is important to us. We know that’s what all these kinds of notices say, but we really mean it. You’ve placed your trust in using Contact Photographic Services Ltd, and we value your trust. That means we’re committed to protecting and safeguarding any personal data you give us.


This document describes how we use and process your personal data. If you have any questions about your personal data, we’re more than happy to answer. Please also read our separate Cookie Statement, which tells you how we use cookies.


We might amend the Privacy Policy from time to time, you can visit this page regularly and you’ll be able to stay up to-date.


Who we are

We are a graphics supplier providing a wide range of large format digitally printed graphics to retail, event organisers, exhibitions, museums, venues, retail and many more. Our registered no: 01893355.


What personal data we collect and why we collect it



Contact Photographic Services also relies on collecting data to further its legitimate interests as a basis of lawfulness of processing.  For Contact Photographic Services a legitimate interest is when we have a business or commercial reason to use your information.


We collect the following categories of personal information from our customers, suppliers and site visitors:

  • Customer/supplier/site visitor contact information such as name, email address, mailing address, phone number.
  • Identifiers such as user name, user ID and IP addresses.
  • We also collect the following information from our customers: Information about a

customers business such as company name, company size, business type and contact information.

  • Demographic information of our customers and site visitors such as postal code.


We use the personal information collected from these individuals only for the following purposes:

  • Providing service to our customers as requested/agreed to by you (the customer).
  • Keeping records of customer activity.
  • Keeping records of customer information to help us to administer graphics services.
  • Responding to a customer’s service or support requests.
  • For marketing purposes.



We only collect data from third parties such as exhibition organisers, exhibition contractors and agencies for the sole purpose of providing graphics to those who hold an active account (i.e.: have used within the last 5 years) with the third party service.


These details are collected and stored, subject to the same conditions as collected information above. These details are made available to us by the contractor submitting an exhibitor list of which we are a supplier.


Contact Photographic Services will make all reasonable attempts to ensure that the customers, whose data we collect in this way, are legitimately interested in using our service in order to continue storing and processing this data. We establish legitimate interest initially by contacting the company by email or telephone, inviting them to have an introductory conversation with us. We will do this wherever we feel we are able to provide graphics services to the company.


Although Contact Photographic Services makes every effort not to contact companies who are not interested in our services, we do not guarantee exclusion of any particular company, from its third party data processing policy as described above, in the event that the contact details are made available to us on another occasion i.e.: a company may exhibit at another show organised by a different organiser.

These repeat submissions will be treated as a “new” customer or potential customer unless Contact Photographic Services finds an obvious identifier to indicate that the individual has already asked not to be included in Contact Photographic Services ’s communication (e.g.: an excluded email address).




If you submit your details via the contact form on our website – we may store and process data for the purpose of fulfilling a service. Your data will be stored centrally and maintained in a Contact Photographic Services database. All reasonable attempts are made to ensure the safety and security of your data at all time.


Who we share your data with


We will not share your personal information with third parties for any other purpose than the fulfilment of services you have requested from Contact Photographic Services i.e.: personal information may be disclosed or distributed to complete your order e.g.: couriers.


We will never sell your information to third parties. Personal information may be disclosed or distributed to complete your order. If Contact Photographic Services is acquired in a merger, acquisition, or sale of all or substantially all of its assets, you will be notified via email, on our site and/or by a prominent notice of any change in the uses of your personal information, together with the choices you have regarding your personal information.


How long we retain your data


We will store any personal information provided centrally and in our CRM database for a period of 5 years after the event.


How can you control the personal data you’ve given to us?


You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing . Please write “Request personal information” in the subject line of your email to speed things up a bit.  You can be removed from our database at any time, simply send an email to and we will endeavour to remove any personal information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.




What security and retention procedures does Contact Photographic Services put in place to safeguard your personal data?


In accordance with European data protection laws, we observe reasonable procedures to prevent unauthorised access to, and the misuse of, personal data.


Data breaches


In the unlikely event of a data breach or data protection policy Contact Photographic Services will then follow its internal data breach contingency protocol and also follow the legislation set out in the GDPR and may inform the ICO in accordance with the law.


If you have any suggestions or comments about this Privacy Policy, please send an email to and we’ll get right back to you.



Effective 24.5.2018